FAQ'S

Q: How to remove tarnish from silver with the Mayflower Polishing Cloths?

A: Gently, rub the surface of your jewelry with the inner cloth. The inner cloth or white cloth is the one that has the cleaning ingredients. Buff with the outer cloth (color) for a brilliant shine. For heavily tarnished pieces, lightly moisten the surface before polishing with the inner cloth.

 Q: How many times can I use the polishing cloth to clean my jewelry?

A: Many times, depending on the size of the pieces that you clean. The cleaning agents in the cloth get released every time you use it to polish. As long as you see the cloth still shining the metals, it would mean that still has cleaning ingredients on it.

Q: Can the polishing cloth be washed?

A: Washing the cloth will remove the cleaning ingredients. For that reason it shouldn't be washed.

Q: How to clean jewelry that has rhodium, lacquered or plated finish?

 A: For this type of jewelry, use the outer cloth only. Gently buffer the surface to remove oils and dirt.

Q: How do I know if my jewelry has rhodium, lacquered or plated finish?

A: Tarnish is a natural process in silver. If you haven't cleaned your silver for a while and is not getting tarnished, that will tell you that it may have a rhodium layer on top of the metal. This treatment is called silver plate. Another way to guess if silver has rhodium finish or plate, its the lighter tone of the piece, compared to silver without finish treatment.

Q: Can the jewelry polishing cloths be used to clean rhodium?

A: The cleaning ingredients on the white cloth are not meant for rhodium. You can only use the gray part of the cloth, which is untreated, to buff oils and dust from your rhodium jewelry.

Q: What does non-toxic ingredients mean?

It means that the cleaning ingredients are harmless for the user and don't cause any damage to the planet. The cloth is made of cotton, which is one of the most biodegradable fiber in the textile industry. 

Q. Can I use this cleaner (polishing cloth) on a ring that has a stone?

A. For the metal part of the piece (silver, 14k, 18k gold, and platinum), use the white fabric. If your piece has porous stones such as opals, pearls, malachite, turquoise, and the like, avoid the stone as much as possible. If the white cloth accidentally touches the stone is not going to damage it. Simply buff the gem with the gray, untreated cloth to remove any cleaning powder. You can also rinse the piece, then buff. For other gems known as hard stones, such as amethyst, peridot, citrine, aquamarine, emerald, diamond and sapphire, you can use the white cloth to clean.